Privacy Policy

Information we collect

We collect information you provide when you browse, create an account, place an order, contact support, or subscribe to promotions.

• Name, email address, phone number, and shipping address.
• Order details, payment status, coupon usage, delivery updates, and support messages.
• Website visit history, including pages visited, visit times, IP address, and whether a visit was associated with a signed-in account.
• Your email address when you choose to subscribe to NomadPeak news and offers.
• Basic website usage information such as pages visited and device/browser details.

How we use information

We use customer information to run the store, process payments, deliver orders, respond to support requests, and improve the shopping experience.

• Confirm orders and send delivery tracking notifications.
• Process cancellations, refunds, and account access requests.
• Protect the website from fraud, misuse, or unauthorised access.

Sharing and storage

We only share information with service providers needed to operate the store, such as payment, delivery, hosting, email, and support providers. We keep information only for as long as needed for business, legal, tax, and security purposes.